Crime Laboratory Management
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Table of contents
- Cover
- Copyright Pageiv
- CONTENTSv
- PREFACEix
- ABOUT THE AUTHORSxiii
- CHAPTER 1. THE ROLE OF THE CRIME LABORATORY1
- THE GLAMOROUSŽ CRIME LABORATORY1
- ROLE OF THE CRIME LABORATORY IN SOCIETY2
- LABORATORY OPERATIONS5
- CRIME LABORATORY ORGANIZATIONAL STRUCTURE10
- SUMMARY21
- CHAPTER 2. HUMAN RESOURCE MANAGEMENT23
- INTRODUCTION23
- PERSONAL LEADERSHIP24
- HIRING37
- TRAINING48
- DEVELOPING PEOPLE51
- EVALUATIONS53
- TROUBLE-SHOOTING PERFORMANCE PROBLEMS57
- RESOLVING CONFLICT60
- BRINGING ALL TOGETHER WITH TEAM BUILDING65
- SUMMARY67
- CHAPTER 3. ETHICS71
- INTRODUCTION71
- WHY UNETHICAL ACTS OCCUR72
- ETHICAL DECISION-MAKING77
- TEACHING ETHICS TO FORENSIC SCIENTISTS79
- ETHICAL DILEMMAS81
- ETHICAL DILEMMAS FACING CRIME LABORATORY DIRECTORS86
- PREVENTION88
- SUMMARY89
- CHAPTER 4. QUALITY IN CRIME LABORATORIES93
- INTRODUCTION93
- ACCREDITATION95
- EUROPE102
- INTERNATIONAL PROGRAMS102
- CERTIFICATION104
- PERSONAL COMPETENCE109
- PROFICIENCY TESTS110
- STANDARDS112
- THE FUTURE116
- CHAPTER 5. STRATEGIC MANAGEMENT119
- INTRODUCTION119
- IMPORTANCE OF STRATEGIC PLANNING120
- MISSION STATEMENTS124
- DEVELOPING A STRATEGIC PLAN124
- OBSTACLES TO ACHIEVING CONSENSUS127
- A SCENARIO128
- ORGANIZATIONAL MANAGEMENT PROGRAMS130
- ORGANIZATIONAL EXCELLENCE133
- SUMMARY135
- CHAPTER 6. PROJECT MANAGEMENT137
- INTRODUCTION137
- ESTABLISHING PROJECT NEED138
- PROJECT INITIATION140
- PROJECT DELEGATION147
- EVALUATION OF PROGRAMS150
- A PROJECT MANAGEMENT SCENARIO156
- SUMMARY158
- CHAPTER 7. RESOURCE MANAGEMENT159
- INTRODUCTION159
- PUBLIC BUDGETING159
- MANAGING A BUDGET161
- GRANTS170
- PARTNERSHIPS181
- SUMMARY182
- CHAPTER 8. EFFECTIVE COMMUNICATIONS185
- INTRODUCTION185
- PUBLIC COMMUNICATIONS186
- WRITTEN COMMUNICATIONS190
- PRESENTATIONS192
- MEDIA RELATIONS201
- WHEN THINGS GO WRONG – ISSUE MANAGEMENT208
- GOVERNMENT RELATIONS210
- SUMMARY224
- CHAPTER 9. SAFETY IN THE FORENSIC LABORATORY229
- INTRODUCTION229
- SAFETY CULTURE229
- PHYSICAL HAZARDS231
- ELECTRICAL HAZARDS232
- COMPRESSED GASES AND COMPRESSED GAS CYLINDERS233
- CHEMICAL HAZARDS237
- CHEMICAL MANAGEMENT243
- BIOLOGICAL HAZARDS249
- FACILITY SAFETY EQUIPMENT250
- PERSONAL PROTECTIVE EQUIPMENT257
- SUMMARY264
- APPENDIX A. AMERICAN ACADEMY OF FORENSIC SCIENCES CODE OF ETHICS AND CONDUCT265
- APPENDIX B. AMERICAN SOCIETY OF PUBLIC ADMINISTRATORS CODE OF ETHICS268
- APPENDIX C. AMERICAN SOCIETY OF CRIME LABORATORY DIRECTORS CODE OF ETHICS270
- APPENDIX D. AMERICAN SOCIETY OF CRIME LABORATORY DIRECTORS GUIDELINES FOR FORENSIC LABORATORY MANAGE271
- APPENDIX E. SAMPLE GRANT PROPOSAL276
- INDEX279
Crime Laboratory Management is the first book to address the unique operational, administrative, and political issues involved in managing a forensic laboratory. It guides managers and supervisors through essential tasks ranging from hiring and training of staff to quality control, facilities management, and public relations.
Author Jami St. Clair has more than 20 years experience in forensic science and served as President of the American Society of Crime Lab Directors in 1998-1999. She and her colleagues have designed this book to be useful for supervisors at every level. With its combination of classic management theories and practical information, this unique resource will help managers ensure that their laboratories operate efficiently and survive the intense scrutiny of today's criminal justice system. It will also help students and professional with an interest in forensic science and crime laboratory operation to better understand the functions of labs and the critical role they play in handling and analyzing evidence.
* Shows how to handle a wide variety of administrative and operational issues in forensic laboratories
* Provides new and experienced managers with practical information from qualified experts
* Outlines standards and procedures to help ensure quality results from laboratory analyses
Author Jami St. Clair has more than 20 years experience in forensic science and served as President of the American Society of Crime Lab Directors in 1998-1999. She and her colleagues have designed this book to be useful for supervisors at every level. With its combination of classic management theories and practical information, this unique resource will help managers ensure that their laboratories operate efficiently and survive the intense scrutiny of today's criminal justice system. It will also help students and professional with an interest in forensic science and crime laboratory operation to better understand the functions of labs and the critical role they play in handling and analyzing evidence.
* Shows how to handle a wide variety of administrative and operational issues in forensic laboratories
* Provides new and experienced managers with practical information from qualified experts
* Outlines standards and procedures to help ensure quality results from laboratory analyses