Elsevier S & T

Handbook of Network and System Administration

Bergstra, Jan; Burgess, Mark

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Table of contents
  • Cover
  • Contentsix
  • Prefacev
  • List of Contributorsvii
  • Part 1. The Arena1
  • Chapter 1.1 Commentary1
  • Chapter 1.2 Scaling Data Centre Services3
  • 1. Introduction3
  • 2. Computing services3
  • 3. Resources4
  • 4. Servers and workstations7
  • 5. Designing an application architecture9
  • 6. Data centre design17
  • 7. Capacity planning27
  • 8. Service level estimators33
  • 9. Network load sharing36
  • 10. Configuration and change management38
  • 11. Human resources40
  • 12. Concluding remarks41
  • Acknowledgements41
  • References41
  • Chapter 1.3 Automating System Administration: Landscape, Approaches and Costs43
  • 1. Introduction43
  • 2. What system administrators do44
  • 3. How to automate50
  • 4. When to automate61
  • 5. Conclusions71
  • References71
  • Chapter 1.4 System Configuration Management75
  • 1. Introduction75
  • 2. Relationship with other disciplines78
  • 3. Configuration management and systems architecture79
  • 4. Cost models81
  • 5. Configuration management strategies85
  • 6. Challenges of configuration management90
  • 7. High-level configuration concepts92
  • 8. Low-level configuration concepts94
  • 9. An operational model of configuration management100
  • 10. Traditions of configuration management108
  • 11. Scripting109
  • 12. Package management117
  • 13. Declarative specification118
  • 14. Cloning122
  • 15. Configuration languages123
  • 16. Simplifying configuration management125
  • 17. Critique128
  • 18. Current challenges129
  • 19. Conclusion130
  • References131
  • Part 2. The Technology135
  • Chapter 2.1 Commentary135
  • Reference136
  • Chapter 2.2 Unix and z/OS137
  • 1. Introduction137
  • 2. Some history138
  • 3. User interfaces139
  • 4. Files and data-sets140
  • 5. I/O operations141
  • 6. Task- and resource management141
  • 7. Platform applicability and typical workloads142
  • 8. Linux on the mainframe143
  • 9. The future of the mainframe143
  • 10. Typical platforms characteristics144
  • 11. Key terms145
  • References146
  • Chapter 2.3 Email147
  • 1. Introduction147
  • 2. Mail history147
  • 3. Mail architecture149
  • 4. Mail routing156
  • 5. Mail servers and clients161
  • 6. Mail security163
  • 7. Relations to other technologies166
  • 8. Real world email167
  • 9. Conclusion170
  • References171
  • Chapter 2.4 XML-Based Network Management173
  • 1. What is XML-based network management?173
  • 2. XML technologies176
  • 3. Applicability of XML technologies to management tasks178
  • 4. XML-based network management architecture182
  • 5. Implementation experience193
  • 6. Concluding remarks194
  • References195
  • Chapter 2.5 Open Technology197
  • 1. Introduction197
  • 2. Open198
  • 3. Open software as a scientific publication202
  • 4. Conclusion203
  • References203
  • Chapter 2.6 System Backup: Methodologies, Algorithms and Efficiency Models205
  • 1. Introduction205
  • 2. General backup considerations207
  • 3. Operational practicalities215
  • 4. Backup strategies and algorithms225
  • 5. Numerical models234
  • References236
  • Chapter 2.7 What Can Web Services Bring to Integrated Management?241
  • 1. Motivation242
  • 2. Introduction to Web services246
  • 3. Advanced Web services250
  • 4. Web services for management, management of Web services254
  • 5. Fine-grained Web services for integrated management257
  • 6. Toward coarse-grained Web services for integrated management273
  • 7. Conclusion289
  • Acknowledgements290
  • References290
  • Chapter 2.8 Internet Management Protocols295
  • 1. Introduction295
  • 2. Management protocol requirements296
  • 3. Architectural concepts303
  • 4. Internet management protocols306
  • 5. Conclusions325
  • Acknowledgements326
  • References326
  • Part 3. Networks, Connections and Knowledge329
  • Chapter 3.1. Commentary329
  • References330
  • Chapter 3.2 Management of Ad-Hoc Networks331
  • 1. Introduction331
  • 2. Management paradigms336
  • 3. Application domains348
  • 4. Conclusions356
  • References359
  • Chapter 3.3 Some Relevant Aspects of Network Analysis and Graph Theory361
  • 1. Introduction - basic concepts361
  • 2. Centrality on undirected graphs372
  • 3. EVC, topography and spreading on undirected graphs379
  • 4. Directed graphs398
  • 5. Visualization414
  • 6. Summary420
  • Acknowledgement423
  • References423
  • Chapter 3.4 Knowledge Engineering Using Ontologies425
  • 1. Introduction and background425
  • 2. Ontologies to the rescue433
  • 3. An overview of current ontologies437
  • 4. Ontology-based knowledge fusion447
  • 5. Using knowledge fusion in autonomics449
  • 6. Summary453
  • References454
  • Chapter 3.5 Application Integration using Semantic Web Services457
  • 1. Introduction457
  • 2. Framework and basic technologies458
  • 3. Integrating applications467
  • 4. Summary468
  • References469
  • Part 4. Policy and Constraint471
  • Chapter 4.1 Commentary471
  • Reference471
  • Chapter 4.2 Security Management and Policies473
  • 1. Introduction473
  • 2. Policy models475
  • 3. Applications of the models501
  • 4. Conclusion504
  • References504
  • Chapter 4.3 Policy-Based Management507
  • 1. Overview507
  • 2. General features and architecture510
  • 3. Policy models513
  • 4. Security and trust specification policies520
  • 5. Management and control policies535
  • 6. Policy-based management frameworks542
  • 7. Ponder policy framework549
  • 8. Policy analysis and refinement554
  • 9. Research issues557
  • 10. Summary558
  • Acknowledgements559
  • References559
  • Part 5. Computational Theories of System Administration565
  • Chapter 5.1 Commentary565
  • Chapter 5.2 On the Complexity of Change and Configuration Management567
  • 1. Introduction567
  • 2. Configuration operations as an automated form of system administration571
  • 3. A gentle introduction to complexity theory583
  • 4. Analysis of some configuration problems590
  • 5. More complexity theory599
  • 6. More on operators and configuration management609
  • 7. Conclusions618
  • References621
  • Chapter 5.3 Complexity of System Configuration Management623
  • 1. Introduction623
  • 2. A model of configuration management624
  • 3. Reproducibility629
  • 4. Limits on configuration operations634
  • 5. Complexity of configuration composition638
  • 6. Configuration management made tractable643
  • 7. Some theoretical ways to reduce complexity646
  • 8. Conclusion649
  • References650
  • Chapter 5.4 Predictable and Reliable Program Code: Virtual Machine-based Projection Semantics653
  • 1. Introduction653
  • 2. Semantics of programming languages655
  • 3. Projection semantics658
  • 4. Virtual machines and intermediate languages660
  • 5. The base language661
  • 6. Extensions of ISLA with labels and goto's, conditional constructs and while loops664
  • 7. Extension with constructs involving recursion669
  • 8. Intermediate-level programs674
  • 9. A high-level program notation HLN680
  • 10. Concluding remarks683
  • Acknowledgements684
  • References684
  • Part 6. System Science687
  • Chapter 6.1 Commentary687
  • Chapter 6.2 System Administration and the Scientific Method689
  • 1. Introduction689
  • 2. Modelling690
  • 3. Measurements and scales691
  • 4. Experiments and data collection692
  • 5. Errors and uncertainties693
  • 6. Hypotheses696
  • 7. Discrete and continuous modelling697
  • 8. Modelling responses699
  • 9. Configuration management and maintenance700
  • 10. The concept of a system703
  • 11. Diagrammatic modelling704
  • 12. Discrete streams: information707
  • 13. Continuous streams: queues710
  • 14. Workflow and scalability714
  • 15. Policy modelling and promise theory718
  • 16. Games - rational decision theory721
  • 17. Conclusions726
  • Acknowledgement726
  • References726
  • Chapter 6.3 System Administration and Micro-Economic Modelling729
  • 1. Introduction729
  • 2. Heuristic goals of business731
  • 3. De facto standards for human-centric procedures733
  • 4. System, environment and scales734
  • 5. Business models736
  • 6. Service relationships737
  • 7. Business as a network service746
  • 8. Demand and capacity: `provisioning'754
  • 9. Inventory models759
  • 10. What is the cost of poor system administration?767
  • 11. Conclusions770
  • Acknowledgements770
  • References770
  • Chapter 6.4 System Reliability775
  • 1. Introduction775
  • 2. Probability and risk776
  • 3. Parallel and serial systems, duality780
  • 4. Fault trees782
  • 5. General definitions785
  • 6. Graph systems789
  • 7. Dynamic system analysis794
  • 8. Component importance799
  • 9. Advanced topics803
  • References808
  • Part 7. Business and Services811
  • Chapter 7.1 Commentary811
  • References812
  • Chapter 7.2 State-of-the-Art in Economic Management of Internet Services813
  • 1. Introduction and motivation814
  • 2. Existing models816
  • 3. Existing key mechanisms832
  • 4. Summary and conclusions847
  • 5. Abbreviations849
  • Acknowledgements851
  • References851
  • Chapter 7.3 Service Provisioning: Challenges, Process Alignment and Tool Support855
  • 1. Introduction855
  • 2. Service provider goals and challenges865
  • 3. Process frameworks and concepts870
  • 4. Trends in technologies and tools883
  • 5. Research activities888
  • 6. Service provisioning in practice and operations892
  • 7. Summary898
  • 8. Glossary899
  • Acknowledgements902
  • References902
  • Chapter 7.4 IT Service Management905
  • 1. Terminology906
  • 2. Introduction to IT services and IT service management906
  • 3. Elements of service management910
  • 4. Phasing the implementation of service level management923
  • 5. Common misperceptions of service management927
  • References927
  • Chapter 7.5 Decision and Control Factors for IT-sourcing929
  • 1. Introduction929
  • 2. IT-sourcing934
  • 3. Hypothesis: the sourcing factors939
  • 4. Field survey: eighteen cases943
  • 5. Synthesis: the sourcing-factors monitor943
  • 6. Conclusions945
  • References946
  • Chapter 7.6 How do ICT Professionals Perceive Outsourcing?Factors that Influence the Successof ICT O947
  • 1. Introduction947
  • 2. ICT outsourcing research and the ICT professional's perspective948
  • 3. Method951
  • 4. Measures952
  • 5. Results953
  • 6. Discussion954
  • 7. Conclusions956
  • Acknowledgements958
  • References958
  • Part 8. Professional and Social Issues959
  • Chapter 8.1 Commentary959
  • References960
  • Chapter 8.2 Systems Administration as a Self-Organizing System: The Professionalization of SA via In961
  • 1. Introduction961
  • 2. ``Small pieces, loosely joined''962
  • 3. The evolution of system administration organizations963
  • 4. The grain of sand becomes a pearl963
  • 5. Back to the future? The return of vendor-oriented communities964
  • 6. History in action: SAGE and LOPSA965
  • 7. Next steps forward966
  • 8. A brief timeline of SA organization history in North America966
  • References967
  • Chapter 8.3 Ethical, Legal and Social Aspects of Systems969
  • 1. Introduction969
  • 2. Social aspects of technology970
  • 3. Ethics973
  • 4. Professional ethics976
  • 5. Cyber law985
  • 6. Educational aspects993
  • 7. Summary996
  • References997
  • Subject Index999
Book details
  • Vendor Elsevier S & T
  • SKU 9780444521989
  • ISBN-13 9780080553580
  • Author Bergstra, Jan; Burgess, Mark
  • Category Computers
  • Subject Information Technology

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System administration is about the design, running and maintenance of human-computer systems. Examples of human-computer systems include business enterprises, service institutions and any extensive machinery that is operated by, or interacts with human beings. System administration is often thought of as the technological side of a system: the architecture, construction and optimization of the collaborating parts, but it also occasionally touches on softer factors such as user assistance (help desks), ethical considerations in deploying a system, and the larger implications of its design for others who come into contact with it.

This book summarizes the state of research and practice in this emerging field of network and system administration, in an anthology of chapters written by the top academics in the field. The authors include members of the IST-EMANICS Network of Excellence in Network Management.

This book will be a valuable reference work for researchers and senior system managers wanting to understand the essentials of system administration, whether in practical application of a data center or in the design of new systems and data centers.

- Covers data center planning and design
- Discusses configuration management
- Illustrates business modeling and system administration
- Provides the latest theoretical developments