Keeping Found Things Found: The Study and Practice of Personal Information Management: The Study and Practice of Personal Information Management

Jones, William

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Table of contents
  • Contentsvii
  • Prefacexi
  • Contributorsxvi
  • FOUNDATIONS2
  • Chapter 1. A study and a practice2
  • 1.1 Keeping found things found4
  • 1.2 An ideal and the reality7
  • 1.3 A brief history of PIM10
  • 1.4 Who benefits from better PIM and how?13
  • 1.5 A study and a practice14
  • 1.6 Looking forward: A map for this book15
  • Chapter 2. A personal space of information22
  • 2.1 Starting out25
  • 2.2 What is information to us?28
  • 2.3 How is information personal?33
  • 2.4 The information item and its form36
  • 2.5 Defining a personal space of information40
  • 2.6 Making sense of the PSI45
  • 2.7 Looking back, looking forward50
  • Chapter 3. A framework for personal information management54
  • 3.1 Starting out56
  • 3.2 Perspectives on personal information management59
  • 3.3 PIM activities to map between information and need60
  • 3.4 PIM-related activities and PIM-related areas67
  • 3.5 Weaving PIM activities together72
  • 3.6 Looking back, looking forward75
  • ACTIVITIES78
  • Chapter 4. Finding and re-finding: From need to information78
  • 4.1 Starting out80
  • 4.2 Getting oriented82
  • 4.3 Everyday finding: Death by a thousand look-ups89
  • 4.4 Finding is multistep93
  • 4.5 The limitations in ideal dialogs of finding105
  • 4.6 Wayfinding through the PSI107
  • 4.7 Looking back, looking forward114
  • Chapter 5. Keeping and organizing: From information to need120
  • 5.1 Starting out122
  • 5.2 Getting oriented125
  • 5.3 Everyday keeping and organizing: To each his own126
  • 5.4 Keeping is multifaceted129
  • 5.5 The limitations of future perfect visions134
  • 5.6 PICing our battles138
  • 5.7 Looking back, looking forward150
  • Chapter 6. Maintaining for now and for later152
  • 6.1 Starting out154
  • 6.2 Getting oriented156
  • 6.3 Maintaining for now160
  • 6.4 Maintaining for later166
  • 6.5 Maintaining for our lives and beyond171
  • 6.6 Looking back, looking forward176
  • Chapter 7. Managing privacy and the flow of information178
  • 7.1 Starting out180
  • 7.2 Getting oriented182
  • 7.3 Managing the outflow186
  • 7.4 Managing the inflow195
  • 7.5 Staying in the flow202
  • 7.6 Looking back, looking forward207
  • Chapter 8. Measuring and evaluating210
  • 8.1 Starting out212
  • 8.2 Getting oriented214
  • 8.3 A yardstick for measuring PIM practice elements216
  • 8.4 What can research tell us about methods of measuring and evaluating in our practices of PIM?222
  • 8.5 Measuring and evaluating in real life230
  • 8.6 Can self-study of PIM practices contribute to the larger study of PIM?236
  • 8.7 Looking back, looking forward239
  • Chapter 9. Making sense of things242
  • 9.1 Starting out244
  • 9.2 Getting oriented245
  • 9.3 Making sense as outcome vs. activity251
  • 9.4 Making sense of things as a PIM activity257
  • 9.5 Methods for making sense263
  • 9.6 Looking back, looking forward267
  • SOLUTIONS270
  • Chapter 10. Email disappears?270
  • 10.1 Starting out: Is email a very successful failure?272
  • 10.2 PIM problems in email: The one–two punch274
  • 10.3 PIM activities in email279
  • 10.4 Future visions of email284
  • 10.5 Looking back, looking forward296
  • Chapter 11. Search gets personal298
  • 11.1 Starting out300
  • 11.2 Search-as-interaction303
  • 11.3 Search-as-technology307
  • 11.4 Making search more personal310
  • 11.5 Wayfinding and search313
  • 11.6 Looking back, looking forward317
  • Chapter 12. PIM on the go318
  • 12.1 Starting out320
  • 12.2 Getting oriented323
  • 12.3 A foreseeable future325
  • 12.4 What to expect from PIM-on-the-go?336
  • 12.5 Looking back, looking forward344
  • Chapter 13. PIM on the Web346
  • 13.1 Starting out348
  • 13.2 Getting oriented349
  • 13.3 A foreseeable future?351
  • 13.4 What to expect from PIM-on-the-Web354
  • 13.5 Looking back, looking forward366
  • CONCLUSIONS368
  • Chapter 14. Bringing the pieces together368
  • 14.1 Starting out370
  • 14.2 Getting oriented372
  • 14.3 Stories of synergy374
  • 14.4 Kinds of integration379
  • 14.5 Enabling unifications380
  • 14.6 Looking back, looking forward385
  • Chapter 15. Finding our way in(to) the future386
  • 15.1 Starting out388
  • 15.2 To the future389
  • 15.3 In the future394
  • 15.4 On our way399
  • References403
  • Index423
Book details
  • Vendor Elsevier S & T
  • SKU 9780123708663
  • ISBN-13 9780080554150
  • Author Jones, William
  • Category Computers
  • Subject User Interfaces

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WE ARE ADRIFT IN A SEA OF INFORMATION. We need information to make good decisions, to get things done, to learn, and to gain better mastery of the world around us. But we do not always have good control of our information - not even in the "home waters" of an office or on the hard drive of a computer. Instead, information may be controlling us - keeping us from doing the things we need to do, getting us to waste money and precious time. The growth of available information, plus the technologies for its creation, storage, retrieval, distribution and use, is astonishing and sometimes bewildering. Can there be a similar growth in our understanding for how best to manage information and informational tools?

This book provides a comprehensive overview of personal information management (PIM) as both a study and a practice of the activities people do and need to be doing so that information can work for them in their daily lives.

Introductory chapters of Keeping Found Things Found: The Study and Practice of Personal Information Management provide an overview of PIM and a sense for its many facets. The next chapters look more closely at the essential challenges of PIM, including finding, keeping, organizing, maintaining, managing privacy, and managing information flow. The book also contains chapters on search, email, mobile PIM, web-based support, and other technologies relevant to PIM.

*For more information and author blog visit http://www.keepingthingsfound.com/.

* Focuses exclusively on one of the most interesting and challenging problems in today's world
* Explores what good and better PIM looks like, and how to measure improvements
* Presents key questions to consider when evaluating any new PIM informational tools or systems