Managing Systems Migrations and Upgrades: Demystifying the Technology Puzzle

Breakfield, Charles; Burkey, Roxanne

In stock
Regular price 31.500 KD inc. VAT
License
Table of contents
  • Cover
  • Copyright Pageiv
  • Contentsvii
  • Introductionxi
  • Chapter 1. Outside Looking In1
  • 1.1 Problem signs and how we got here2
  • 1.2 Outside review for problem identification4
  • 1.3 Reliability factors8
  • 1.4 Evaluation points14
  • Chapter 2. Marketplace Pulse17
  • 2.1 Positioning for technology change19
  • 2.2 Technology companies’ market value: Perceived or actual23
  • 2.3 Real costs and enterprise costs25
  • 2.4 Opportunists and entrepreneurs29
  • 2.5 Strategic alliances and manufacturing shifts33
  • 2.6 Enterprise positioning for competitive advantage37
  • 2.7 Dominating market share40
  • 2.8 Technology drivers44
  • 2.9 Technology time continuum47
  • 2.10 Cost versus risk factors51
  • Chapter 3. Selling Cycle55
  • 3.1 Manufacturers need new-generation products56
  • 3.2 Competitive market shifts60
  • 3.3 Figures dont lie„ROI versus CLIR68
  • 3.4 Renting versus buying technology72
  • 3.5 Outsourced support„someone elses problem76
  • 3.6 Change forced by obsolete technology85
  • 3.7 Selling visionware„first mover advantage89
  • Chapter 4. Development Cycle93
  • 4.1 The technology treadmill95
  • 4.2 Project life cycle„historical comparison100
  • 4.3 Early adopter issues107
  • 4.4 Condensing the product cycle„beta testing111
  • 4.5 Technical support and tech transfer„enterprise side120
  • 4.6 Staff motivation„maintaining technology skills127
  • 4.7 Downtime minimized134
  • Chapter 5. The Migration Process145
  • 5.1 Typical problems with migrations147
  • 5.2 If it ain’t broke, don’t fix it152
  • 5.3 Evaluating problem existence for technology resolution157
  • 5.4 Evaluating and dealing with disruption potential163
  • 5.5 Upgrade process: How to digest technology disruption169
  • 5.6 Necessary control points to maintain178
  • 5.7 Technology manufacturers and developers explore the changes182
  • 5.8 Technical training: End users and technology staff187
  • 5.9 Managing and evaluating change„end-user expectations193
  • Chapter 6. Technology Shortfall Impact203
  • 6.1 Technical pyramid collapse205
  • 6.2 Developers face pressure at the core-product level212
  • 6.3 Shortened payback schedule on equal or broader capabilities219
  • 6.4 Hybrid designs rarely available from a single vendor226
  • 6.5 Expanding enterprise worker disconnected technical gap233
  • 6.6 Complexity level determines change impact239
  • Chapter 7. Support Issues247
  • 7.1 Service bureaus249
  • 7.2 Problem diagnostics to apply valid technology changes255
  • 7.3 Application providers261
  • 7.4 Software for rent houses266
  • 7.5 Outsource providers for technical communications271
  • 7.6 Management and end users„technology challenged277
  • 7.7 How to get and keep trained staff: Staff loyalties versus demands282
  • 7.8 Back-end technologies: Heterogeneous environments289
  • Chapter 8. Move-Forward Model297
  • 8.1 Hybrid solutions„open systems299
  • 8.2 Move-forward model and manufacturer process changes305
  • 8.3 Quality products, manufacturer survival311
  • 8.4 Recovery in the face of disaster317
  • 8.5 Technology-communications disconnect330
  • 8.6 End-user perceptions337
  • Chapter 9. Summary Findings345
  • Appendix A: Glossary357
  • Appendix B: References433
  • Appendix C: Attributations437
  • Index439
  • About the Authors455
Book details
  • Vendor Elsevier S & T
  • SKU 9781555582562
  • ISBN-13 9780080496344
  • Author Breakfield, Charles; Burkey, Roxanne
  • Category Computers
  • Subject Management Information Systems

Do you have questions about this book?

Ask an expert!

Managing Systems Migrations and Upgrades is the perfect book for technology managers who want a rational guide to evaluating the business aspects of various possible technical solutions. Enterprises today are in the middle of the R&D race for technology leadership, with providers who increasingly need to create markets for new technologies while shortening development, implementation, and life cycles. The cost for the current tempo of technology life cycles is endless change-management controls, organizational chaos, production use of high-risk beta products, and greater potential for failure of existing systems during migration.

Burkey and Breakfield help you answer questions such as, "Is the only solution open to me spending more that the industry average in order to succeed?" and "What are the warning signs that tell me to pass on a particular product offering?" as well as "How can my organization avoid the 'technical death marches' typical of the industry?" This book will take the confusion out of when to make shifts in your systems and help you evaluate the value proposition of these technology changes.

· Provides a methodology for decision making and implementation of upgrades and migrations
· Avoids marketing hype and the "technical herding" instinct
· Offers a tool to optimize technology changes for both staff and customers