Elsevier S & T

Maximizing Profitability with Safety Culture Development

Florczak, Clifford

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Table of contents
  • Cover
  • Copyright Pageiv
  • Contentsv
  • Chapter 1. Introduction1
  • Safety Culture1
  • The Need for Change6
  • Chapter 2. Management Philosophies and Theory10
  • Accidents Are Like Icebergs12
  • (Not So) Modern Management Theories14
  • The Hawthorne Effect15
  • X, Y, Z Workers18
  • Why Workers Perform Unsafe Acts22
  • The Need for Culture: Selling the Program25
  • Summary26
  • Chapter 3. Assessment Tools28
  • Accident Trends28
  • Other Tools to Determine Safety Culture Development39
  • Summary42
  • Chapter 4. Program Implementation: How to Start44
  • Screening New Hires46
  • The Role of the Receptionist46
  • The Need for a Thorough Interview47
  • Multilanguage Applications49
  • Reference Checks50
  • Background Checks52
  • Working with Seasoned Veterans52
  • Summary53
  • Chapter 5. Medical Surveillance/Drug Testing55
  • Medical Surveillance56
  • Drug Testing63
  • Drug Screening and Timing65
  • Summary70
  • Chapter 6. New Hire Orientation71
  • Office Orientation72
  • Using Videos for Orientation73
  • The Use of Interactive Computer Orientation80
  • Summary81
  • Chapter 7. Training83
  • How Training Affects Safety Culture84
  • The Job Safety Analysis85
  • The Basic Steps of Training89
  • Drivers and Providers of Training105
  • Summary108
  • Chapter 8. Safety Performance as Part of Performance Evaluations111
  • Performance Evaluations111
  • The Link Between Safety Performance and Performance Evaluations121
  • Should Safety Be Related to General Performance?121
  • Should Safety Be Linked to Performance Evaluations?122
  • Performance Evaluation Content123
  • Summary125
  • Chapter 9. Safety Incentive Bonus Programs126
  • A Chain Is as Strong as Its Weakest Link128
  • Cash Awards133
  • Group Safety Milestones133
  • Individual Incentive Awards136
  • Summary137
  • Chapter 10. Planning for Field Compliance138
  • The Safety Program141
  • Site-Specifc Safety Plan143
  • Summary149
  • Chapter 11. Safety Culture Barometers151
  • OSHA Logs and Other Accident-Related Information153
  • Trend Determination154
  • Safety and Health Program Analysis Methods158
  • Perceived Obstacles to Safety162
  • Supervisor- and Employee-Identified Obstacles162
  • Potential CEO and Top Management-Identified Obstacles169
  • Summary170
  • Chapter 12. Measuring Field Compliance171
  • Measuring Field Compliance Using Safety Inspections172
  • Worker-Level Inspections172
  • Inspections at the Field Supervisor Level185
  • Manager-Level Inspections187
  • Measuring Field Compliance Using Safety Audits188
  • What Triggers a Safety Audit190
  • Getting an Audit Program Started190
  • Ensure That the Audit is “Fair"196
  • Summary197
  • Chapter 13. Increasing Program Effectiveness199
  • Safety Audit Review Boards200
  • Facilitating Change through Programs202
  • Choosing a Safety Audit Program204
  • Making Reasonable Recommendations206
  • Specific Case Analysis210
  • Summary213
  • Chapter 14. Training and Grooming Front-Line Supervisors215
  • How FLSs Are Chosen218
  • The GotchaŽ Attitude229
  • The Supervisor’s Role in Safety Inspections231
  • The Supervisor’s Role in Accident Investigations233
  • The Late Reporting of Incidents235
  • FLS Postaccident Investigation Involvement237
  • Working Within Restrictions241
  • The Supervisor’s Involvement With JSAs245
  • Personal Protective Equipment245
  • Summary247
  • Chapter 15. The Effects of a Tight Economy on Safety Programs and Culture250
  • Safety Incentive Plans250
  • Elimination of Lucrative Safety Programs252
  • Safety Audits and Safety Inspections254
  • Safety Service Awards256
  • Safety Celebrations257
  • Summary258
  • Appendix A. Job Safety Analysis (JSA)261
  • Appendix B. Tools for a Safety and Health Program Assessment273
  • Appendix C. Draft Safety and Health Program Rule291
  • Appendix D. Example Inspection Form299
  • Appendix E. General Audit Form311
  • Index325
Book details
  • Vendor Elsevier S & T
  • SKU 9780750676106
  • ISBN-13 9780080491806
  • Author Florczak, Clifford
  • Category Business & Economics
  • Subject Human Resources & Personnel Management

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Cliff Florczak has been an integral part of a number of highly successful zero incidents safety culture development programs. Here, he shares the details of these programs in order to provide others with the necessary information to assess their own safety culture. After a brief background on safety cultures themselves, the author utilizes some of the basic safety principles, combines them with some of the basic management theories and puts all of this to use in real life situations.

Aims for zero incidents to control costs and losses

Packed full of real-life examples and analogies

Learn what to look for, where to look for it and how to go about making improvements