Wiley Global Education UK

Mobile Interaction Design

Matt Jones; Gary Marsden

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Table of contents

Front Matterv
PREFACExv
WHAT’S COVEREDxv
WHO SHOULD READ THIS BOOK?xvi
A WORD OF WARNINGxvii
ABOUT THE AUTHORSxvii
MATT JONESxvii
GARY MARSDENxviii
ACKNOWLEDGMENTSxix
Part 1 INTRODUCTION1
CHAPTER 1 POSSIBILITIES3
KEY POINTS3
1.1 INTRODUCTION4
BOX 1.1 : HOW TIMES HAVE CHANGED4
BOX 1.2 : MOBILE LIFE5
1.2 WHAT ARE MOBILE DEVICES?6
EXERCISE 1.1 : MY MOBILE IS …?7
BOX 1.3 : IMPLANTING YOUR MOBILE?7
PLATE 19
1.2.1 COMMUNICATION OR INFORMATION DEVICE?9
EXERCISE 1.2 : ENHANCING EXPRESSIVENESS10
1.2.2 APPLIANCE OR SWISS ARMY KNIFE?11
PLATE 211
1.2.3 CHERISHED DEVICE OR COMMODITY TOOL?13
BOX 1.4 : JUST ANOTHER TOOL? PICK-UP-AND-USE MOBILES13
FIGURE 1.114
1.3 IMPOVERISHED OR EXTRAORDINARY INTERFACES?14
1.3.1 THE FASTAP KEYPAD15
FIGURE 1.216
1.3.2 PEEPHOLE DISPLAYS16
FIGURE 1.317
1.3.3 ACCOMMODATING HUMAN CAPABILITIES AND LIMITATIONS17
FIGURE 1.418
Auditory Interfaces19
BOX 1.5 : THE TROUBLE WITH SPEECH19
Haptic Interfaces20
Gestural interfaces21
EXERCISE 1.3 : GESTURES AND LARGE SCREEN INTERACTION21
FIGURE 1.522
BOX 1.6 : AROMATIC OUTPUT?24
Multi-modality26
Designing for some, Benefits all26
Novel Technology Problems27
1.4 IMPOVERISHING INTERACTIONS?28
1.4.1 REASONS FOR POOR DESIGN28
Financial Short-Termism28
Techno-Fixation28
Overlooking the real bugs29
1.4.2 IMPACTS OF POOR DESIGN29
Emotional Impact30
Economic Impact30
Ethical Impacts31
Mobiles in safety-critical situations31
EXERCISE 1.4 : INTERFACE DESIGN FOR A MOBILE VITAL SIGNS MONITOR32
FIGURE 1.633
Mobiles and environmental problems33
Developing unhealthy attitudes34
BOX 1.7 : FLOWERS FROM DEAD MOBILES35
FIGURE 1.735
1.5 OUTLINE OF THE REST OF THIS BOOK35
SUMMARY36
WORKSHOP QUESTIONS36
DESIGNER TIPS36
CHAPTER 2 PRODUCTS FOR PEOPLE39
KEY POINTS39
2.1 INTRODUCTION40
BOX 2.1 : ‘USERS’?40
2.2 USEFUL41
2.2.1 FUNCTION BEFORE FORM41
2.2.2 EVOLVING USES42
EXERCISE 2.1 : CALLER TUNES AND PERSONALIZATION43
2.3 USABLE43
2.3.1 USABLE IN ITSELF44
BOX 2.2 : GOLDEN RULES OF DESIGN44
EXERCISE 2.2 : APPROPRIATE FEEDBACK?46
BOX 2.3 : “IT DOESN’T LOOK LIKE A CAMERA”46
FIGURE 2.147
BOX 2.4 : VISIBILITY AND MAPPINGS49
FIGURE 2.250
FIGURE 2.351
2.3.2 USABLE IN LIFE51
BOX 2.5 : MOBILES AND THE MYTH OF THE PAPERLESS OFFICE52
PLATE 453
2.4 USER EXPERIENCE54
FIGURE 2.454
2.4.1 STRONG IDENTITY55
BOX 2.6 : INTERACTION AS BRAND55
FIGURE 2.556
2.4.2 INTERACTION AS PACKAGE58
Netware59
Bizware59
BOX 2.7 : NOKIA AND USER EXPERIENCE60
BOX 2.8 : WHY IS SMS (TEXTING) SO SUCCESSFUL?61
FIGURE 2.662
2.5 TECHNOLOGY ACCEPTANCE63
FIGURE 2.763
TABLE 2.1 Technology acceptance and interaction design64
SUMMARY64
TABLE 2.2 i-Mode and the technology acceptance model (based on Barnes and Huff, 2003)65
WORKSHOP QUESTIONS66
DESIGNER TIPS66
CHAPTER 3 INNOVATING67
KEY POINTS67
3.1 INTRODUCTION68
BOX 3.1 : INNOVATION68
3.2 TECHNOLOGY-CENTERED APPROACHES69
EXERCISE 3.1 : RINGTONES FOR NON-MUSICIANS70
FIGURE 3.171
BOX 3.2 : THE FALL AND RISE (PERHAPS) OF WAP72
BOX 3.3 : SMS SERENDIPITY74
3.3 TRANSFERRING FROM THE DESKTOP74
3.3.1 APPLICATIONS75
FIGURE 3.276
EXERCISE 3.2 : ICONS AND COMMUNICATING A MOBILE USER’S CONTEXT77
BOX 3.4 : PUSH-TO-TALK78
3.3.2 INTERFACE STYLES78
BOX 3.5 : SHRINKING TO FIT79
FIGURE 3.380
FIGURE 3.480
3.4 BUILDING ON PAST MOBILE SUCCESS81
BOX 3.6 : EXTENDING THE SUCCESS?81
FIGURE 3.582
3.5 DRAMA83
BOX 3.7 : PICTURE PHONES AND PARENTS84
3.6 FRAMEWORKS FOR HUMAN-CENTERED THINKING85
EXERCISE 3.3 : USING ART TO GENERATE POTENTIAL MOBILE SERVICES85
TABLE 3.1 Mobile applications activities and relationships (adapted from Shneiderman, 2002)86
BOX 3.8 : MESSAGING TO YOUR OFFICE DOOR87
BOX 3.9 : TECHNOLOGY VERSUS USER-CENTERED DESIGN88
SUMMARY89
WORKSHOP QUESTIONS89
DESIGNER TIPS90
PART II DEVELOPING EFFECTIVE MOBILE APPLICATIONS91
CHAPTER 4 INTERACTION DESIGN93
KEY POINTS93
4.1 INTRODUCTION94
4.2 DESIGNING WHAT? DESIGNING HOW?94
BOX 4.1 : INTERACTION DESIGN DEFINED95
4.3 UNDERSTANDING USERS96
4.3.1 FROM BIOLOGY TO PSYCHOLOGY96
EXERCISE 4.1 : DESIGN FOR THE ELDERLY97
4.3.2 FIELD STUDIES97
BOX 4.2 : REPORTING AND ACCOUNTING: MOBILES AND GENDER99
4.3.3 DIRECT QUESTIONING99
4.3.4 DISTILLING THE FINDINGS100
4.4 DEVELOPING PROTOTYPE DESIGNS100
4.4.1 SHAPING AND MANAGING THE DESIGN SPACE100
BOX 4.3 : DESIGN STARTING POINTS101
BOX 4.4 : PLATFORM DESIGN GUIDELINES102
EXERCISE 4.2 : DESIGN RATIONALE104
FIGURE 4.1104
4.4.2 PROTOTYPING105
BOX 4.5 : WHAT IS DESIGN?105
FIGURE 4.2106
4.5 EVALUATION106
4.5.1 TESTING WITH USERS107
FIGURE 4.3107
FIGURE 4.4108
4.5.2 TESTING IN THE ABSENCE OF USERS109
TABLE 4.1 Keystrokes per character (KSPC) comparison of text entry methods (adapted from MacKenzie, 2002). The smaller the value of KSPC, the more efficient the input technique109
BOX 4.6 : EXPERT INSIGHTS110
4.6 ITERATIVE DEVELOPMENT112
4.7 MULTIPLE VIEWPOINTS113
4.7.1 MANY TECHNIQUES AND TOOLS113
4.7.2 MANY DISCIPLINES113
TABLE 4.2 Diversity of techniques useful in interaction design (inspired and adapted from Dykstra-Erickson et al., 2001), showing approaches organized by phase. These techniques have evolved from diverse disciplines – from ethnography to marketing, from arts to computer science114
4.7.3 PARTICIPATION AND COLLABORATION116
BOX 4.7 : THE ‘COLLABORATORIUM’117
4.8 FROM INTERACTION DESIGN TO DEPLOYMENT117
SUMMARY118
WORKSHOP QUESTIONS118
DESIGNER TIPS119
CHAPTER 5 WATCHING, ASKING, PROBING121
KEY POINTS121
5.1 INTRODUCTION122
EXERCISE 5.1 : SUPPORTING COLLABORATIVE, MOBILE NAVIGATION123
5.2 FOCUSING THE STUDY124
5.2.1 HOW FOCUSED SHOULD THE STUDY BE?124
5.2.2 FINDING PEOPLE TO STUDY125
Sampling125
Recruiting, Motivating and Retaining Subjects126
TABLE 5.1 Methods of identifying people to study128
5.3 TOP TECHNIQUES FOR UNDERSTANDING PEOPLE129
BOX 5.1 : THE ESSENCE OF ETHNOGRAPHICALLY INSPIRED APPROACHES130
5.3.1 OBSERVING130
Methods131
BOX 5.2 : INVESTIGATION METHODS CASE STUDY 1131
EXERCISE 5.2 : STUDY ETHICS133
Identifying Values, Goals and Actions134
BOX 5.3 : TREND-SPOTTING, TREND FORMING134
Understanding Context135
BOX 5.4 : EMOTIONAL RESPONSES AND MOBILE MUSIC PLAYERS137
PLATE 5137
5.3.2 ENQUIRING138
Contextual Inquiry138
FIGURE 5.1139
BOX 5.5 : INVESTIGATION METHODS CASE STUDY 2139
Artifact Walkthroughs140
5.3.3 DIARY STUDIES141
FIGURE 5.2142
BOX 5.6 : INVESTIGATION METHODS CASE STUDY 3143
FIGURE 5.3144
5.3.4 DISCOUNT METHODS145
Ethnography-lite145
BOX 5.7 : USING A HANDHELD IN OBSERVATIONAL STUDIES (Spinuzzi, 2003)146
Auto-ethnography146
BOX 5.8 : AUTO-ETHNOGRAPHY AND PORTABLE MUSIC PLAYERS (Cunningham et al., 2004)146
Online Enquiry148
Log Analysis148
5.3.5 FOCUS GROUPS149
BOX 5.9 : INVESTIGATION METHODS CASE STUDY 4149
5.3.6 CREATIVELY ENGAGING METHODS151
Probes151
Dramatization153
BOX 5.10 : INVESTIGATION METHODS CASE STUDY 5154
5.4 MAKING SENSE OF OBSERVATIONS155
5.4.1 ACTIVITIES155
5.4.2 ANALYSIS PERSPECTIVES156
Task Analysis Perspectives156
FIGURE 5.4157
EXERCISE 5.3 : DIGITAL AND PHYSICAL INTEGRATION - SUPPORTING BOOK BUYING USING A MOBILE DEVICE157
Sociologically Based Techniques158
TABLE 5.2 Adapted questions from The Activity Checklist (Kaptelinin et al., 1999)159
5.5 PERSONAS AND SCENARIOS160
5.5.1 PERSONAS160
FIGURE 5.5161
TABLE 5.3 Persona template (adapted from Pruitt and Grudin, 2003)163
5.5.2 SCENARIOS163
TABLE 5.4 Feature–persona matrix example for a mobile, small-screen document viewer/editor (inspired by Pruitt and Grudin, 2003)164
BOX 5.11 : MOBILE SCENARIO: INTEGRATING MOBILE DEVICES AND INTERACTIVE TELEVISION165
SUMMARY167
WORKSHOP QUESTIONS167
DESIGNER TIPS168
CHAPTER 6 PROTOTYPES169
KEY POINTS169
6.1 INTRODUCTION170
6.2 WHAT IS A PROTOTYPE?170
6.3 DIFFERENT PROTOTYPES FOR DIFFERENT PURPOSES170
6.4 LOW-FIDELITY171
6.4.1 SELF-CHECKING171
FIGURE 6.1171
FIGURE 6.2172
6.4.2 COMMUNICATING WITH OTHERS173
EXERCISE 6.1 : PORTABLE MP3 PLAYER – SPECIFICATION173
6.4.3 INTERACTION PROTOTYPING174
FIGURE 6.3174
FIGURE 6.4175
EXERCISE 6.2 : PORTABLE MP3 PLAYER – FURTHER TASKS176
6.4.4 EMPOWERING USERS176
A Note on Low-fidelity Prototyping176
FIGURE 6.5177
FIGURE 6.6177
6.5 HIGHER-FIDELITY178
6.5.1 DECIDING WHAT TO PROTOTYPE178
6.5.2 HARDWARE AND SOFTWARE INTEGRATION178
PC-based179
FIGURE 6.7180
FIGURE 6.8181
Pitfalls182
Using a General Mobile Platform183
Using a Specialist Platform183
FIGURE 6.9184
FIGURE 6.10184
FIGURE 6.11185
Using Version 1.0185
6.6 FINISHING THE PROCESS186
6.6.1 EVOLUTIONARY186
6.6.2 REVOLUTIONARY186
6.6.3 PROCESS187
Ethics189
6.7 ISSUES IN PROTOTYPING189
TABLE 6.1 Key issues in prototyping189
EXERCISE 6.3 : PORTABLE MP3 PLAYER – PROJECT PLAN190
6.7.1 SOME CONSIDERATIONS190
Cues to Users190
FIGURE 6.12190
Misleading Expectations190
Project Constraints191
Communication191
Evaluation191
6.8 A FINAL NOTE ON DEVELOPMENT191
SUMMARY192
WORKSHOP QUESTIONS192
DESIGNER TIPS192
CHAPTER 7 EVALUATION195
KEY POINTS195
7.1 INTRODUCTION196
FIGURE 7.1196
7.2 CLASSIFYING EVALUATION196
7.3 ‘QUICK AND DIRTY’197
7.4 CONCEPTUAL MODEL EXTRACTION197
FIGURE 7.2198
EXERCISE 7.1 : CONCEPTUAL MODEL EXTRACTION198
7.5 DIRECT OBSERVATION199
7.5.1 FINDING OUT WHAT USERS ARE THINKING199
BOX 7.1 : THINKING ALOUD199
7.5.2 HOW TO RECORD OBSERVATIONS200
Reasons for Video200
FIGURE 7.3201
Note Taking201
FIGURE 7.4202
Automatic Logging202
Integrating Note Taking202
7.5.3 HOW TO NOT BIAS THE EXPERIMENT203
7.5.4 HAPPY USERS203
7.6 INTERVIEWS204
BOX 7.2 : ‘THE LONG WAY ROUND’205
7.7 QUESTIONNAIRES205
7.8 NON-USER METHODS207
7.8.1 HEURISTIC EVALUATION207
7.8.2 NO PEOPLE WHATSOEVER209
7.9 EXPERIMENTAL EVALUATION209
7.9.1 HYPOTHESIS210
7.9.2 THE USERS211
7.9.3 TASKS212
7.9.4 EXPERIMENT DESIGN212
7.9.5 CONDUCTING EXPERIMENTS213
7.9.6 EXPERIMENTAL RESULTS214
7.10 CONSIDERING CONTEXT - EVALUATING MOBILE SYSTEMS214
BOX 7.3 : WHAT IS CONTEXT?214
7.10.1 PHYSICAL CONTEXT214
FIGURE 7.5215
7.10.2 TECHNOLOGICAL CONTEXT216
BOX 7.4 : CHEAPER WIRELESS ACCESS216
7.10.3 SOCIAL CONTEXT216
EXERCISE 7.2 : UPDATED HEURISTICS217
7.10.4 OTHER CONTEXTS217
BOX 7.5 : CONTEXT AWARENESS217
7.11 COMPLEMENTARY EVALUATION218
7.12 CONCLUSION219
SUMMARY219
WORKSHOP QUESTIONS219
DESIGNER TIPS220
PART III DESIGN GALLERY – DIRECTIONS AND GUIDELINES221
CHAPTER 8 CONTROLLING COMPLEX FUNCTIONS223
KEY POINTS223
8.1 INTRODUCTION224
8.2 MENUS AND MEMORY224
BOX 8.1 : INFINITELY LONG MENUS225
8.3 HIERARCHICAL MENUS225
8.3.1 LEARNING STRUCTURE225
8.3.2 IMPROVING CLASSIFICATION226
EXERCISE 8.1 : CLASSIFICATION IS A PERSONAL THING226
8.3.3 CONTEXT INFORMATION227
8.4 ICONS227
FIGURE 8.1228
PLATE 6228
FIGURE 8.2229
FIGURE 8.3230
FIGURE 8.4230
FIGURE 8.5231
FIGURE 8.6231
FIGURE 8.7232
EXERCISE 8.2 : VISUAL LANGUAGE232
FIGURE 8.8233
8.5 MANUALS233
8.5.1 ONLINE MANUALS233
8.5.2 WEBSITE MANUALS234
8.6 NO MENUS?234
8.6.1 DATA STRUCTURES235
BOX 8.2 : ONLY TWO USERS235
8.6.2 ALTERNATIVES235
EXERCISE 8.3 : FINGER WORK-OUT236
FIGURE 8.9237
BOX 8.3 : TAKING INSPIRATION FROM COMPUTER SCIENCE237
8.6.3 DESIGN IDEAS – DATA STRUCTURES238
8.6.4 EVALUATION VIA EXPERIMENT238
Subjects239
Tasks and simulations239
Procedure240
Analyzing results240
Observations241
Conclusions241
8.7 MORE COMPLEX MENUS242
FIGURE 8.10242
FIGURE 8.11243
FIGURE 8.12244
8.8 SOME CONCLUDING THOUGHTS244
SUMMARY245
WORKSHOP QUESTIONS245
DESIGNER TIPS245
CHAPTER 9 INFORMATION ACCESS247
KEY POINTS247
9.1 INTRODUCTION248
9.2 SMALL-SCREEN IMPACTS250
TABLE 9.1 Display characteristics of example mobiles and conventional, large-screen devices (Jones et al., 2004)250
BOX 9.1 : FLEXIBLE ORGANIC LIGHT EMITTING DIODE (FOLED) SCREENS251
9.2.1 LESSONS FROM THE PAST251
Reading and Comprehension252
User Interaction252
Within-page navigation252
BOX 9.2 : SCROLLING AND SHORT-TERM MEMORY253
Goal-led navigation253
EXERCISE 9.1 : weather information service usability problems254
User Experience254
9.2.2 IMPACT ON BROWSING COMPLEX CONTENT255
9.2.3 IMPACT ON SEARCHING256
FIGURE 9.1257
9.3 DESIGNS FOR BROWSING258
9.3.1 GUIDELINES259
Overviews, Overviews, Overviews259
BOX 9.3 : USING KEYPHRASES FOR SMALL-SCREEN SKIM READING (Jones et al., 2004)259
FIGURE 9.2260
Providing Focused, Direct Access260
Reduce Scrolling261
9.3.2 SCHEMES261
1D Browsing261
FIGURE 9.3262
FIGURE 9.4263
FIGURE 9.5264
1.5D Browsing264
Page-level schemes265
Site-level schemes266
2D Browsing266
FIGURE 9.6267
FIGURE 9.7269
FIGURE 9.8270
EXERCISE 9.2 : WEBSITE REDESIGN270
9.3.3 PACKAGING CONTENT271
Portals271
Channels271
RSS (Really Simple Syndication)272
9.4 IMPROVING SEARCH272
9.4.1 ASSESSING SETS OF RESULTS272
BOX 9.4 : SEARCH AND THE QWERTY EFFECT273
EXERCISE 9.3 : SEARCHING FOR EMAIL ON A SMALL-SCREEN DEVICE273
BOX 9.5 : SMALL SCREENS AND CATEGORY SEARCH274
FIGURE 9.9274
9.4.2 JUDGING THE VALUE OF INDIVIDUAL RESULTS274
FIGURE 9.10275
BOX 9.6 : SMS SEARCH (Schusteritsch et al., 2005)275
FIGURE 9.11276
FIGURE 9.12277
FIGURE 9.13277
BOX 9.7 : INFORMATION VISUALIZATION AND MOBILES278
FIGURE 9.14279
9.5 MOBILE INFORMATION ECOLOGIES280
9.5.1 FITTING IN280
With Other Devices280
With Physical Resources280
With Network Availability280
With Varying Paces of Interaction281
With the Context281
BOX 9.8 : NAVIGATION USING MUSIC (Warren et al., 2005)281
BOX 9.9 : WARNING: AUTOMATIC ADAPTATION IS DIFFICULT TO DO SUCCESSFULLY282
9.5.2 CASE STUDY: THE LAID-BACK SEARCH TOOL283
Background Information Seeking283
Capturing Background Searches284
Processing the Captured Queries284
Using the Search Results284
Related Ecological-minded Mobiles285
BOX 9.10 : IMPROVING SOCIETY THE MOBILE WAY285
9.5.3 PEER-TO-PEER SCHEMES286
BOX 9.11 : P2P IN TRAFFIC286
SUMMARY287
WORKSHOP QUESTIONS287
DESIGNER TIPS288
CHAPTER 10 BEYOND TEXT - USING IMAGES ON MOBILE DEVICES289
KEY POINTS289
10.1 INTRODUCTION290
10.2 ETHNOGRAPHY290
10.2.1 WHERE HAVE ALL THE PHOTOGRAPHS GONE?291
10.2.2 DIGITAL ETHNOGRAPHY292
10.3 FINDING PHOTOS292
FIGURE 10.1293
10.3.1 M ETA-DATA293
Time294
Location Data294
Diary Data294
10.3.2 META-DATA MANAGEMENT294
10.4 BROWSING PHOTOS294
FIGURE 10.2295
EXERCISE 10.1 : PHOTOGRAPHIC TIMELINES295
10.4.1 TIMELINE295
10.4.2 TREEMAPS295
BOX 10.1 : TREEMAPS296
10.4.3 RSVP296
FIGURE 10.3297
BOX 10.2 : RSVP298
10.4.4 SPEED DEPENDENT AUTOMATIC ZOOMING298
FIGURE 10.4299
10.5 DOWNSCALING CASE STUDY300
10.5.1 ARRANGING PHOTOS300
10.5.2 SCREEN SIZE300
FIGURE 10.5301
10.5.3 WRITE ONCE, RUN ANYWHERE301
10.5.4 MEANWHILE, BACK WITH THE USERS301
AutoZoom302
FIGURE 10.6302
GestureZoom303
FIGURE 10.7303
10.5.5 USER TESTING304
Tasks304
Conditions305
Results305
Discussion305
10.5.6 PLATFORM306
10.6 ADVANCED TECHNOLOGY306
PLATE 7307
10.7 WHAT ARE PHOTOS FOR?307
EXERCISE 10.2 : SOCIAL AWARENESS308
BOX 10.3 : CALM TECHNOLOGY308
10.7.1 WHAT ARE WE SHARING?309
EXERCISE 10.3 : MOBILE BLOGGING311
10.7.2 USING AUDIO WITH PHOTOGRAPHS311
10.7.3 VIDEO311
10.8 LOOKING TO THE FUTURE312
SUMMARY312
WORKSHOP QUESTIONS313
DESIGNER TIPS313
CHAPTER 11 IMPACTING THE COMMUNITY; IMPACTING THE WORLD315
KEY POINTS315
11.1 INTRODUCTION316
11.2 THE DIGITAL DIVIDE316
11.3 MOBILES WORK316
11.3.1 THE RISE AND RISE OF MOBILE TECHNOLOGY317
BOX 11.1 : THE REAL REASON WHY TELEPHONE TRUNK CABLE IS BRIGHTLY COLORED317
PLATE 8317
11.4 PLANNING A PROJECT318
Real Access318
EXERCISE 11.1 : HOW RELEVANT IS REAL ACCESS?320
11.5 THAT CULTURE THING320
TABLE 11.1 Hofstede’s dimensions of culture (Marcus and Gould, 2000)321
EXERCISE 11.2 : NAVIGATING THE CULTURAL SPACE323
BOX 11.2 : CULTURAL DIMENSIONS – TREAD LIGHTLY323
BOX 11.3 : COMMUNICATION IN ENGLISH324
FIGURE 11.1325
11.6 CASE STUDIES325
11.6.1 EMPOWERING PEOPLE – CYBERTRACKER325
FIGURE 11.2326
11.6.2 EDUCATION327
FIGURE 11.3328
11.6.3 COMMUNITIZATION328
FIGURE 11.4329
FIGURE 11.5330
FIGURE 11.6331
FIGURE 11.7332
EXERCISE 11.3 : COMMUNITIZATION332
11.7 CALL TO ARMS333
SUMMARY333
WORKSHOP QUESTIONS333
DESIGNER TIPS334
Back Matter335
RESOURCES335
BOOKS335
MAGAZINES AND JOURNALS336
CONFERENCES336
WEBSITES AND BLOGS337
STYLE GUIDES FOR MOBILE DEVELOPERS337
REFERENCES339
INTERNET REFERENCES361
CREDITS364

Book details

Vendor Wiley Global Education UK
SKU 0470064250R150
ISBN-13 9780470064252
Author Matt Jones; Gary Marsden
Edition 1st
Category Computers
Subject User Interfaces

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Mobile Interaction Design shifts the design perspective away from the technology and concentrates on usability; in other words the book concentrates on developing interfaces and devices with a great deal of sensitivity to human needs, desires and capabilities.

Presents key interaction design ideas and successes in an accessible, relevant way
Exercises, case studies and study questions make this book ideal for students.
Provides ideals and techniques which will enable designers to create the next generation of effective mobile applications.
Critiques current mobile interaction design (bloopers) to help designers avoid pitfalls.
Design challenges and worked examples are given to reinforce ideas.
Discusses the new applications and gadgets requiring knowledgeable and inspired thinking about usability and design.
Authors have extensive experience in mobile interaction design, research, industry and teaching

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