Monitoring and Managing Microsoft Exchange Server 2003
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Table of contents
- Cover
- Copyright Pageiv
- Contentsv
- Forewordix
- Prefacexi
- Acknowledgmentsxiii
- Chapter 1. Introduction1
- 1.1 Exchange 2000 design goals2
- 1.2 Exchange 2003 enhancements3
- 1.3 Comparing Exchange 2003 and Exchange 5.57
- 1.4 Windows 2003 and Exchange 2003 topologies12
- Chapter 2. Preparing to Manage Exchange 200315
- 2.1 Information Technology Infrastructure Library19
- 2.2 Microsoft Operations Framework25
- 2.3 Framework benefits37
- 2.4 Transferring responsibility to the operations team41
- 2.5 What needs to be managed?45
- 2.6 Roles and responsibilities49
- 2.7 Delegating administrative responsibility55
- 2.8 Windows policies63
- 2.9 Metrics and reporting73
- Chapter 3. Management and Monitoring Tools79
- 3.1 Microsoft Management Console79
- 3.2 Exchange System Manager console84
- 3.3 Active Directory Users and Computers84
- 3.4 Performance console86
- 3.5 Event Viewer87
- 3.6 Exchange Administration Delegation wizard88
- 3.7 Message Tracking Center90
- 3.8 ESEUTIL91
- 3.9 Microsoft Exchange Server support utilities92
- 3.10 Third-party tools94
- Chapter 4. Managing the Exchange Organization Topology97
- 4.1 Understanding the Windows Server and Exchange hierarchy97
- 4.2 Namespace and name resolution125
- 4.3 Active Directory replication130
- 4.4 Managing a mixed environment using the Active Directory Connector132
- Chapter 5. Managing Exchange Servers151
- 5.1 Configuring Outlook Web Access153
- 5.2 Managing Exchange services158
- 5.3 Managing the Information Store165
- Chapter 6. Managing E-Mail Connectivity191
- 6.1 Core Simple Mail Transfer Protocol transport192
- 6.2 Message flow194
- 6.3 Connecting routing groups199
- 6.4 Mixed Exchange 5.5 and Exchange 2003 environments202
- 6.5 Setting global Simple Mail Transfer Protocol parameters203
- 6.6 Setting per-domain Simple Mail Transfer Protocol parameters213
- 6.7 Creating a Simple Mail Transfer Protocol virtual server218
- 6.8 Modifying Simple Mail Transfer Protocol virtual server parameters220
- 6.9 Creating a Routing Group Connector227
- 6.10 Creating an Simple Mail Transfer Protocol Connector233
- 6.11 Viewing link status242
- 6.12 Managing queues and messages in queues243
- 6.13 Tracking messages256
- Chapter 7. Managing Recipients261
- 7.1 Managing mailbox-enabled users262
- 7.2 Managing mail-enabled contacts286
- 7.3 Managing mail-enabled groups293
- 7.4 Query-based distribution groups303
- 7.5 Periodic reviews320
- Chapter 8. Addresses, Address Lists, and Offline Address Lists321
- 8.1 Managing recipient policies322
- 8.2 Address Lists341
- 8.3 Managing details templates357
- 8.4 Viewing address templates363
- 8.5 Recipient Update Services365
- 8.6 Offline Address Lists371
- Chapter 9. Backup and Recovery Operations381
- 9.1 Minimizing risk384
- 9.2 Preparing for disaster385
- 9.3 Backing up the Exchange Information Store386
- 9.4 Backing up configuration data393
- 9.5 Verifying backup success397
- 9.6 Modifying scheduled backups398
- 9.7 Deleting scheduled backups398
- 9.8 Exchange 2003 and Volume ShadowCopy Services400
- 9.9 Recovering a storage group or database401
- 9.10 Recovering a deleted mailbox405
- 9.11 Recovering deleted messages and mailboxes from backup media407
- 9.12 Recovering from a disaster427
- Chapter 10. Virus and Junk E-mail Protection431
- 10.1 Protecting yourself from e-mail viruses431
- 10.2 Surviving unsolicited commercial e-mail434
- 10.3 Tips for avoiding junk e-mail439
- Chapter 11. Monitoring Exchange467
- 11.1 Monitoring policies468
- 11.2 Monitoring messaging system health471
- 11.3 Creating monitoring thresholds using the Monitoring tab473
- 11.4 Viewing monitor status480
- 11.5 Automatic notification481
- 11.6 Performance Monitor485
- 11.7 Monitoring messaging system health using third-party tools506
- 11.8 Trend monitoring and usage analysis506
- 11.9 Monitoring for Service Level Agreement compliance508
- 11.10 Nondelivery monitoring509
- 11.11 Monitoring Exchange backups510
- 11.12 Antivirus monitoring510
- 11.13 Network monitoring511
- 11.14 Using event logs511
- Chapter 12. Managing Exchange with Microsoft Operations Manager515
- 12.1 Microsoft Operations Manager overview515
- 12.2 Exchange 2003 Management Pack534
- 12.3 Best practices for monitoring Exchange with Microsoft Operations Manager551
- 12.4 Summary571
- Index573
This authoritative book teaches IT professionals responsible for Exchange messaging systems how to efficiently manage the program's many and complex system capabilities and features. Once you've designed and implemented a messaging system, the bulk of the day-to-day work involves monitoring to ensure an optimum traffic flow, accomplished by continuously reviewing and fine-tuning dozens of system specifications and components. Monitoring and Managing Microsoft Exchange 2003 teaches readers proven and innovative techniques, tools, and procedures for managing and optimizing systems of all sizes and types built on Exchange 2003. Based on the author's own twenty years of messaging system experience and the collective experience of HP, the leading implementer of Exchange Server systems, this book will be a leading resource for Exchange administrators and designers.
*Provides best practices and innovative everyday techniques for managing the enterprise Exchange environment
*Teaches readers proven procedures for managing and optimizing systems of all sizes and types
*Based on the author's own twenty years of messaging system experience
*Provides best practices and innovative everyday techniques for managing the enterprise Exchange environment
*Teaches readers proven procedures for managing and optimizing systems of all sizes and types
*Based on the author's own twenty years of messaging system experience