Web Bloopers: 60 Common Web Design Mistakes, and How to Avoid Them
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Table of contents
- Cover
- Copyright Pageiv
- Contentsv
- Forewordvii
- Acknowledgmentsix
- Introduction1
- Part I: Bloopers in the Content and Functionality of the Website11
- Chapter 1. Content Bloopers13
- Blooper 1: Home Page Identity Crisis14
- Blooper 2: Confusing Classifications19
- Blooper 3: Unhelpful Descriptions24
- Blooper 4: Conflicting Content28
- Blooper 5: Outdated Content32
- Blooper 6: Missing or Useless Content35
- Blooper 7: Unfinished Content37
- Chapter 2. Task-Support Bloopers43
- Blooper 8: Redundant Requests44
- Blooper 9: Requiring Unneeded Data52
- Blooper 10: Pointless Choice57
- Blooper 11: Omitting Important Options62
- Blooper 12: Clueless Back-end68
- Blooper 13: Dead-end Paths: Now You Tell Me!72
- Blooper 14: Agonizing Task Flow73
- Part II: Bloopers in the User Interface of the Website81
- Chapter 3. Navigation Bloopers83
- Blooper 15: Site Reflects Organizational Chart84
- Blooper 16: Numerous Navigation Schemes89
- Blooper 17: Deceptive Duplicate Links93
- Blooper 18: Not Linking Directly102
- Blooper 19: Lost in Space: Current Page Not Indicated107
- Blooper 20: The Circle Game: Active Link to Here112
- Blooper 21: Missing Links: It’s Back or Nothing116
- Chapter 4. Form Bloopers121
- Blooper 22: Making People Type122
- Blooper 23: Intolerant Data Fields124
- Blooper 24: No Defaults128
- Blooper 25: Faulty Defaults136
- Blooper 26: Compulsory Clicking: No Default Text Input Focus139
- Blooper 27: Lame Label Placement142
- Blooper 28: Checkboxes or Radiobuttons146
- Blooper 29: Looks Editable but Isn’t149
- Blooper 30: Mysterious Controls151
- Chapter 5. Search Bloopers159
- Blooper 31: Baffling Search Controls161
- Blooper 32: Dueling Search Controls167
- Blooper 33: Hits Look Alike170
- Blooper 34: Duplicate Hits174
- Blooper 35: Search Myopia: Missing Relevant Items175
- Blooper 36: Needle in a Haystack: Piles of Irrelevant Hits178
- Blooper 37: Hits Sorted Uselessly182
- Blooper 38: Crazy Search Behavior185
- Blooper 39: Search Terms Not Shown189
- Blooper 40: Number of Hits Not Revealed190
- Part III: Bloopers in the Presentation of the Website193
- Chapter 6. Text and Writing Bloopers195
- Blooper 41: Too Much Text196
- Blooper 42: Speaking Geek199
- Blooper 43: Calling Site Visitors UserŽ207
- Blooper 44: Insider Jargon209
- Blooper 45: Variable Vocabulary: Different Words for the Same Thing213
- Blooper 46: Inconsistent Style214
- Blooper 47: Typos and Grammos: Sloppy Writing217
- Chapter 7. Link Appearance Bloopers221
- Blooper 48: Links Don’t Look Like Links222
- Blooper 49: Non-Links Look Like Links226
- Blooper 50: Bizarre Buttons: Click Target Smaller than It Seems230
- Blooper 51: Wrapped Links: How Many?234
- Blooper 52: Click HereŽ: Burying Links in Text236
- Blooper 53: Been There, Done That? Can’t Tell240
- Chapter 8. Graphic and Layout Bloopers245
- Blooper 54: Tiny Text246
- Blooper 55: Camouflaged Text255
- Blooper 56: Centering Everything257
- Blooper 57: Unobtrusive Error Messages260
- Blooper 58: Shades of Beige: Color Differences Too Subtle265
- Blooper 59: Dead or Alive? Active Buttons Look Inactive268
- Blooper 60: Terrible Tabs273
- Epilogue279
- Appendices281
- Bibliography309
- Index313
- About the author329
The dot.com crash of 2000 was a wake-up call, and told us that the Web has far to go before achieving the acceptance predicted for it in '95. A large part of what is missing is quality; a primary component of the missing quality is usability. The Web is not nearly as easy to use as it needs to be for the average person to rely on it for everyday information, commerce, and entertainment.
In response to strong feedback from readers of GUI BLOOPERS calling for a book devoted exclusively to Web design bloopers, Jeff Johnson calls attention to the most frequently occurring and annoying design bloopers from real web sites he has worked on or researched. Not just a critique of these bloopers and their sites, this book shows how to correct or avoid the blooper and gives a detailed analysis of each design problem.
Hear Jeff Johnson's interview podcast on software and website usability at the University of Canterbury (25 min.)
* Discusses in detail 60 of the most common and critical web design mistakes, along with the solutions, challenges, and tradeoffs associated with them.
* Covers important subject areas such as: content, task-support, navigation, forms, searches, writing, link appearance, and graphic design and layout.
* Organized and formatted based on the results of its own usability test performed by web designers themselves.
* Features its own web site (www.web-bloopers.com)with new and emerging web design no-no's (because new bloopers are born every day) along with a much requested printable blooper checklist for web designers and developers to use.
In response to strong feedback from readers of GUI BLOOPERS calling for a book devoted exclusively to Web design bloopers, Jeff Johnson calls attention to the most frequently occurring and annoying design bloopers from real web sites he has worked on or researched. Not just a critique of these bloopers and their sites, this book shows how to correct or avoid the blooper and gives a detailed analysis of each design problem.
Hear Jeff Johnson's interview podcast on software and website usability at the University of Canterbury (25 min.)
* Discusses in detail 60 of the most common and critical web design mistakes, along with the solutions, challenges, and tradeoffs associated with them.
* Covers important subject areas such as: content, task-support, navigation, forms, searches, writing, link appearance, and graphic design and layout.
* Organized and formatted based on the results of its own usability test performed by web designers themselves.
* Features its own web site (www.web-bloopers.com)with new and emerging web design no-no's (because new bloopers are born every day) along with a much requested printable blooper checklist for web designers and developers to use.